Transferring from card to bank

You can transfer money from your card to your own bank account in Creditcard Online via ‘Make a withdrawal’. If your account is in credit for more than the amount you withdraw, you won’t pay any interest or fees. It takes a maximum of three working days for the amount to transfer from your card to your bank account.

Cost of transferring from card to bank

The cost of transferring money from your card to your bank account depends on your balance:

Fee

If you have a negative balance, you pay a fee of 2,5% on the amount withdrawn.

No fee

If you make the withdrawal entirely from a positive balance, you pay no fee for the transfer.

More information on interest and card fees

Contact us

Phone number

You can call us Monday to Friday between 8:00 and 20:00 and on Saturday between 8:00 and 17:30.

Contact form

Send an e-mail via our contact form in Creditcard Online.

Postal address

Postbus 23225, 1100 DS Diemen