Customer Service

Do you have a question and can't find the answer on our website? Please call our Business Card Service Desk. We are available Monday to Friday from 8:00 to 18:00.

Have you lost your Card or has it been stolen? Please contact the Loss & Theft department immediately via our emergency line.

Go to

Received a strange email?

We are happy to explain how you can recognise scam messages and what you can do together with us to prevent phishing.

Read the tips

Couldn't find the answer?

We are happy to help. Please contact us and we will do our best to provide the answers you are looking for.

Resources

Looking for useful information and tips for your business credit card?

Go to resources
Emergency line

Have you lost your Card? Has your it been stolen? Or do you suspect fraud? Block your Card immediately. We are available 24/7.

020 - 6 600 699
ICS Business Servicedesk

Available on workdays from 8:00 to 18:00.

020 - 6 600 666

Quality from our ICS Service Desk

Our Service Desk is one of only twelve organisations in the Netherlands to have received the ITO Quality Mark. The ITO Foundation assesses how well customer support meets customer expectations. This certification guarantees a high quality level of customer service.

ICS is available 24 hours a day, seven days a week, from anywhere in the world.

Kwaliteitskeurmerk van het ITO Klantenservice Centrum

Postal address
International Card Services
Postbus 46
1110 AA Diemen

Visiting address
International Card Services BV
Wisselwerking 58
1112 XS Diemen

Bank account number
IBAN: NL75 ABNA 0844 9970 56

Chamber of Commerce (KVK)
ICS is listed in the Trade Register of the Chamber of Commerce in Amsterdam under Chamber of Commerce number 33.200.596.