Application proces credit card

If you apply for a business credit card with us, your application goes through a process, even if you need a replacement. On this page, you can find more information.

We have listed the different cards for you, so you can choose which one is most suitable for you and your company.

Request Card

When can employees start making payments with their new business credit card?

Once we receive your application, the Card Acceptance department will process it within two working days. As soon as your application is approved, you will receive the credit card(s) and PIN code(s) within eight working days. From that moment, your employee(s) can start using them for payments. It is possible that we may need additional information from you to assess your application. In such cases, you will receive a letter requesting you to send the necessary documents to us. The application will be finalized once all required documents are complete.

Request a replacement credit card

If your credit card is damaged, you can request a replacement card. Please contact the Business Card Service Desk at the following phone numbers: 020 - 6 600 988 (Mastercard) or 020 - 6 600 666 (Visa).

Card application status

To check the status of your application, please contact the Business Card Service Desk at the following phone numbers: 020 - 6 600 988 (Mastercard) or 020 - 6 600 666 (Visa).

Validity period of my credit card

The validity period of your card is five years and expires on the last day of the month. This expiration date (month and year) is indicated on your credit card.

What should I do if my credit card is damaged?

You can contact the Business Card Service Desk at the following phone numbers: 020 - 6 600 988 (Mastercard) or 020 - 6 600 666 (Visa).

Where can I find information about using my credit card?

Check the user guide for your credit card.

Terms and Conditions

View all Terms and Conditions of your card.