Card Alerts: notifications about your transactions
Receive the latest information by text message or email
Card Alerts are notifications. You can instantly receive a message if you’ve almost reached your spending limit, or if payments have been made using your card. You can set your personal alerts in Creditcard Online. This is possible for all cards except prepaid cards.
Free Card Alerts
- ‘Pay in time’
An email or text message 3 days before your payment is due. Handy to avoid unnecessary costs. - ‘Limit approaching’
A text message when you’ve used 80% of your available credit. You will receive the text message the next working day. - ‘Payment received’
An email or text message to say we’ve processed a payment. You will receive the text message the next working day.
Paid Card Alerts
The subscription for the paid Card Alerts costs €0.50 a month, with a maximum of €6 per year. Regardless of the number of Card Alerts you have registered for or have received in a month.
- ‘Large amount’
A text message when a large payment or cash withdrawal is made using your Card. You can choose at which amount you will receive a notification yourself. - ‘Online payment’
A text message when an online transaction is made using your Card. You can choose at which amount you will receive a notification yourself.
Looking for information on:
- Name changes or new contact information
- Changing your payment details
- Changing your spending limit
- Forgotten PIN
- Card Alerts: notifications about your transactions
Contact us
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Phone number
We can be contacted by telephone
7 days a week, 24 hours a day -
Contactform
Send an e-mail via our contactform in Creditcard Online.
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Postal address
Postbus 23225, 1100 DS Diemen