Card Alerts: notifications about your transactions
Receive the latest information by text message or email
Card Alerts are notifications. You can instantly receive a message if you’ve almost reached your spending limit, or if payments have been made using your card. You can set your personal alerts in Creditcard Online. This is possible for all cards except prepaid cards.
Free Card Alerts
- ‘Pay in time’
An email or text message 3 days before your payment is due. Handy to avoid unnecessary costs. - ‘Limit approaching’
A text message when you’ve used 80% of your available credit. - ‘Payment received’
An email or text message to say we’ve processed a payment.
Paid Card Alerts
€0.50 a month, costing a maximum of €6 per year.
- ‘Large amount’
A text message if a large payment or cash withdrawal is made using your card. You can set the level yourself. - ‘Online payment’
A text message if an online transaction is made using your card. You can set the amount yourself.
Looking for information on:
- Name changes or new contact information
- Changing your payment details
- Changing your spending limit
- Forgotten PIN
- Card Alerts: notifications about your transactions
Contact us
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Phone number
We can be contacted by telephone
7 days a week, 24 hours a day -
Contactform
Send an e-mail via our contactform in Creditcard Online.
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Postal address
Postbus 23225, 1100 DS Diemen